Quality & Supply
Quality confirmed in writing, shipment by shipment
We describe how quality is verified and how a supply operation is organised, without publishing claims we cannot evidence for your specific transaction.
Specification first, commitment second
Every commercial conversation begins with the specification: grade, colour, polarization, moisture, packaging and destination. Nothing is agreed until those parameters are written down and accepted by both sides.
Analysis and inspection arrangements are defined in the contract for each operation, together with the responsibilities of each party.
- Written specification before any commitment
- Inspection and analysis defined per contract
- Documentation reviewed before shipment
What a supply operation involves
The elements below are organised jointly with each buyer during the commercial process.
Sourcing
Product is sourced against the agreed specification for the volume and period requested.
Packaging
Bags, big bags or bulk, defined by the buyer's handling and destination requirements.
Documentation
Commercial and shipping documents are prepared according to the destination's requirements.
Inland logistics
Movement from origin to the agreed loading point is coordinated within the contracted incoterm.
Shipping
Container or bulk shipment, with the responsibilities of each party defined by incoterm.
Follow-up
Status updates in English or Portuguese at each stage of the operation.
How an order is organised
- 01
Specification
Grade, quantity, packaging, destination and timeline are documented.
- 02
Commercial terms
Incoterm, payment instrument and delivery window are agreed in writing.
- 03
Contract
The contract records the obligations, tolerances and inspection arrangements.
- 04
Shipment
Loading, documents and dispatch are coordinated and reported to the buyer.
Quality and supply questions
Discuss your specification with us
Send the grade, volume, packaging and destination you need and we will confirm what is feasible.
Request a Quote